WHAT TYPE OF INFORMATION DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide to us in any other way. In addition, we collect the IP address used to connect your computer to the Internet, login information, email address, password, computer and internet information, and purchase history. We may use tools to measure and collect navigational information, including page response times, total time spent on certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email address, password, communication method), payment information (including credit card information), comments, feedback, recommendations, and personal profile.

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HOW DO WE COLLECT THIS INFORMATION?

When you conduct a transaction on our website, as part of the transaction, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific purposes set out below only.

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WHY DO WE COLLECT THIS INFORMATION?

We collect personal and non-personal information to:

1 Provide and operate the Services;

2 Provide our users with ongoing customer service and technical support;

3 Contact our visitors and users with general or personalized service-related notices and promotional messages;

4 Create aggregated statistical data and other aggregated and/or inferred non-personal information that may be used by us or our business partners to provide and improve our respective services;

5 Comply with applicable laws and regulations.

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HOW DO WE STORE, USE, AND SHARE SITE VISITORS’ PERSONAL INFORMATION?

Our business is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in Wix.com’s databases. Wix.com stores your information on secure, firewall-protected servers.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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HOW DO WE COMMUNICATE WITH SITE VISITORS?

We may contact you to notify you about your account, to help resolve an account-related issue, to resolve a payment dispute, to collect fees or debts owed, to conduct surveys or questionnaires, to provide company updates, or for any other reason that is necessary to review our agreement in accordance with local laws. To do this, we may contact you via email, phone, text message, and postal mail.

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HOW DO WE USE COOKIES AND TRACKING TOOLS?

Website servers set cookies to help authenticate a user if they log in to a secure area of ​​the site. The login information is stored in a cookie so that the user can log in and out of the site without having to repeatedly enter the same authentication information.

The server also uses session cookies to store information about a user’s activities on the page, so that users can easily pick up where they left off on the server’s pages. By default, web pages have no “memory.” Cookies tell the server which pages to show the user, so that the user does not have to remember or start navigating the site again.

Cookies act as a sort of “bookmark” within the site. Similarly, cookies can store order information that is necessary for shopping carts to function, rather than forcing the user to remember every item they have placed in the cart.

Persistent or tracking cookies are also used to store user preferences. Many websites allow users to customize the way information is presented through layouts or themes. These changes make it easier to navigate the site and/or allow users to add a bit of their own "personality" to the site.

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HOW CAN WEBSITE VISITORS WITHDRAW CONSENT?

If you no longer want us to collect your personal information, please contact us by email at rui.ferreira@doroland.pt or by phone at +351 918 471 585.

 

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes and clarifications will be posted immediately upon posting on our website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect and how we use it.

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QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, or delete any information we have collected about you, please feel free to contact us by email at rui.ferreira@doroland.pt or by phone at +351 918 471 585.